The same thing happened to me, free cream sample just pay $4.95 shipping , did not see fine print , wanted go surprise wife, then go to bank to make deposit and discover I am short $200. $103 for cream and $97 for another product.
I received 2 products from 2 different companies when ordering 1 product. The $97 product I received a full refund I just have to pay shipping again. The cream from Hydra Skin Science said I have to return the USED product and I am being charged for a restocking fee of $20 which includes shipping cost. So actually there is no FREE SHIPPING because when you return item they recoup there shipping fee this company needs to be investigated and a class action lawsuit needs to shut this company down.
Because if they advertised the truth nobody would purchase this product , they just pray that consumers will forget about the 14 day policy and charge your account .
Any satisfied consumers out there? Aloha.
Review about: Hydra Skin Sciences Cream Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $103.
Preferred solution: Full refund.